Privacy Policy

Privacy Policy and Processing of Personal Data
Data Controller
Rockpool OÜ
Telliskivi 60/1
info@koho.ee, +372650102
Personal data is information that we collect for the provision of services, identification of individuals, contacting individuals for service provision, or resolving inquiries. We do not process sensitive personal data as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation or GDPR) or EU Regulation 2016/679.

Terms
Data Controller is a natural or legal person, public authority, agency, or other body which determines the purposes and means of processing personal data;
Data Processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller;
Personal Data means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person;
Processing of Personal Data – any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction;
A “Cookie” is a small text file that a website saves on your computer or mobile device when you visit our website. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Rockpool OÜ collects the following personal data:
– Name
– Email
– Phone number
If you wish to receive more information about a service through the website, we collect and process the following personal data – your name and email address. Inquiries can be submitted by filling out the relevant contact form or by sending an email to the addresses provided on the website. In preparing a quote, we also use company data obtained from a credit information request.
The legal basis for processing such personal data is the processing of personal data for the performance of a contract with the data subject or for taking pre-contractual measures at the request of the data subject (GDPR Art 6(1)(b))

Website Browsing StatisticsWhen visiting websites, non-personally identifiable technical data about the visitor is collected.
The technical data is limited to the Internet Protocol (IP) address of the computer or computer network, the web browser, and operating system software version of the computer, the time of visit (hour, date, year), and location. IP addresses are not linked to personally identifiable information.
To collect the above-mentioned data, we use an automated tool called Google Analytics. If you do not wish to have this data about you transmitted, you can opt out of having your data collected by Google Analytics at any time.

 

Cookies
Our websites use cookies to improve the quality of services offered.
We use session cookies, persistent cookies, and third-party cookies (Google Analytics, Facebook) for the following purposes:
1. Identifying new and returning customers.
2. Remembering your preferences such as language, color contrasts, or font size.
3. Remembering whether you have (or have not) consented to our cookies on this page.
4. Collecting reliable information about page visits, which allows us to measure how well the page meets user needs and make any necessary improvements.
Allowing cookies is not essential for the basic functionality of the website, but it enhances the browsing experience. If desired, you can always delete or block cookies, though doing so may impact the functioning of some website features as intended.
Please note that some cookies come from third-party service providers who perform some of these tasks on our behalf.
Information related to cookies is not used to identify you personally, and the collected data is under our control. Cookies are not used for any purposes other than those described above.

Data Retention:
Technical data collected on the website that is not personalized is stored indefinitely.
Personal and client data is retained for as long as necessary for:
– Delivering services and information.
– Communication related to submitted inquiries.
– Ensuring the enforcement of choices and rights.

Sharing of Personal Data:
We may share your personal data, client data, or business information with companies that provide services supporting our operations, such as website analytics or customer support. These companies are authorized to use the data solely for providing services, and we select service providers located within the European Economic Area.
Personal data, client data, or business information is shared with third parties only as described in the privacy notice. We do not sell your personal data to third parties.

Rights:
You may have the right to restrict the processing of personal data in certain cases and to object to the processing of your personal data.
If you believe your privacy has been violated, please contact the responsible data controller. You also have the right to lodge a complaint with the data protection supervisory authority in the country where you reside.
Withdrawal of Consent for Personal Data Processing:
If you wish to be “forgotten,” please inform us by writing to the email address. Upon request, we will remove the information related to your inquiries from our systems.